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Burdekin Taxis

SmartMove continues the long tradition of seamless rollout, dedicated support and dispatching excellence. Read more...

 


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Why should you make the Smart Move?

The SmartMove Automated Taxi Dispatch and Tracking System increases fleet efficiency and reduces the cost of owning a taxi fleet.

SmartMove is a state-of-the-art dispatching system which delivers the benefits of GPS positioning technology combined with the speed and capacity of cell phone networks to provide a state-of-the-art computer dispatch solution.

Drivers are safer, jobs are allocated more equitably and your business becomes more profitable.

SmartMove incorporates a comprehensive range of business reports allowing you to identify areas for improvement—such as optimising your rosters or improving your training programs.

Get the most out of your dispatching system by using DocketKiller, SmartMove's answer to hand-written dockets and double-handling of customer account information. SmartMove's advanced dispatching algorithm can be customized to accommodate 0, 1 or many ranks, 1-way streets and zones of any size and shape. And you know where every vehicle is, all day, every day and dispatch is lightning fast!

I want to congratulate you guys on the way you've implemented 'Requirement Management'.
Keeping track of license expiry dates has never been easier. The fact that we can manage anything with an expiry date - whether it's a driver authority, vehicle maintenance or a wharf permit - means we're always on top of our certification with minimal effort.
It's just fabulous. Great job!

Les Gist, Burdekin Taxis

Increase Revenue

  • GPRS data technology dispatches faster enabling you to clear any backlog of jobs quickly, increasing taking by $10-20 per hour when your fleet is busy.

Improve Customer Satisfaction

  • Pick up your customers on time by taking advantage of SmartMove's high speed dispatch automation.
  • Integrated Caller Line Identification technology means operators can enter bookings faster.
  • Regular clients can make and manage their own bookings from anywhere on the internet.

Increase Flexibility in the Call Centre

  • Accept voice or text bookings
  • Take bookings with your own staff, or use a remote call center, or mix and match depending on peak or busy periods.
  • Easily switch over to a remote call center—no extra hardware or software required.
  • Dedicated 'Job cover' and 'Pre-booking' screens, with the ability to search for jobs both past and future.
  • Flexible text entry via mouse, keyboard, shortcut keys or a combination.
  • Supervisor's summary screen showing any jobs requiring manual override.

Better Safety for Driver

  • Unlike radio-based systems that do not have the bandwidth to do so, SmartMove uses cell phone networks to track position and communicate with the base. This means you always know where every car is.
  • Discrete 'panic' button provides mantle of safety.

Better $/km rate

  • Job allocation based on job location and GPS-tracking position of vehicle.
  • Reduce NoShows by getting there sooner.
  • 99% of all dispatch requires no operator intervention after the booking is entered.
  • Accept your next job while processing payment for the current job—then head off in the right direction for the next job.

Save Money

  • Reduce dead kilometres.
  • Automatically generate monthly tax invoices for account customers saving many tedious hours of labor.