The SmartMove System
SmartMove is a location (GPS) based, integrated Taxi Dispatch and Vehicle Location system operating over a public mobile phone (GSM, GPRS, Next G, 3G) network. With the installation of a touch screen in each taxi and the SmartMove booking/dispatch software on your base computer (with internet access), a taxi fleet has everything necessary to run a successful, efficient operation. By using the mobile phone networks, SmartMove removes the need for expensive private radio network infrastructure. With its dual-network structure SmartMove has access to not just one, but three mobile networks — Telstra, Optus, and Vodafone — which means that if one mobile network temporarliy drops out, or there is a coverage 'black spot', the system will continue to dispatch jobs.
At the call-centre, customer details and preferences are entered into the user-friendly booking form and SmartMove takes care of the rest. Jobs are automatically dispatched over the public mobile network to the most suitable car and displayed on the driver’s Touch Screen. The selection of a car is automatic, based on location, queue position, type of vehicle and company rules.
SmartMove bookings can be made
- by phone at your call centre
- via the internet, using Express Booker, and
- via a text message from a mobile phone.
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